Caldwell Securities Ltd. (“Caldwell”) is a majority employee-owned investment dealer that has been providing sophisticated and experienced investment and wealth management advice to individuals and corporations since 1981. Caldwell’s primary business includes investment management services; mutual fund sales; and retail and institutional sales. Caldwell is a member of the Investment Industry Regulatory Organization of Canada (“IIROC”) and operates its own self-clearing operations.


Caldwell Securities Ltd. is committed to the principles of employment equity and diversity. We are dedicated to removing barriers in the recruitment and selection processes. We encourage members of equity seeking groups, including people with disabilities, to apply. Should you require accommodation, we will take into account your accessibility requirements. If we call you for an interview or any selection process, please notify us about your accommodation needs.


Caldwell has prepared a Five-Year Accessibility Plan for December 31, 2017-December 31, 2022. Please contact us for a copy of the Five-Year Accessibility Plan, an Accessibility Feedback Form and/or to leave comments about our website. All information is available in accessible formats by request.



We are seeking an experienced Administrative Assistant for Caldwell Securities. The job candidate will be supporting a Director and Investment Advisor at our Head Office in Toronto, Ontario.


What will you do?

  • Provide outstanding service to clients
  • Provide administrative support to a Caldwell Executive
  • Develop and maintain excel, word and power point documents
  • Work on special sales projects; and interface with clients.
  • Use technology/systems to support clients
  • Maintain knowledge of client accounts by reviewing daily activity online and applicable reports
  • Research and resolve inquiries and issues related to accounts
  • Manage professional and personal calendars and emails
  • Assist with personal administrative affairs, as required
  • Coordinate and schedule appointments and meetings.
  • Draft and proofread correspondence; and conduct research.
  • Scan documents, maintain files and records
  • File so that information remains updated and easily accessible.
  • Assist with all office tasks
  • Assist in organizing corporate events.
  • Take meeting minutes
  • Other administrative projects, duties or responsibilities, as directed

What do you need to succeed?

  • A post-secondary degree is an asset (business related diploma or degree)
  • 5-10 years of administrative experience
  • Strong communication skills – verbal and written
  • Above average mathematical acumen
  • Exceptional client service skills
  • Excellent interpersonal skills
  • Proactive, problem solver, analytical
  • Great attitude and personable
  • Reliable member of the team
  • A can-do, proactive approach to learn and grow
  • Ability to plan, organize, and prioritize
  • Ability to deliver and follow through to the end on projects
  • Ability to plan, organize, prioritize and multi-task
  • Ability to adhere to the highest level of privacy and confidentiality
  • Proficiency with PowerPoint, Excel, CRMs, and Outlook
  • Strong technology acumen: a willingness to learn industry software, WebEx / Zoom and Teams
  • Strong attention to detail
  • Previous financial service / brokerage industry experience (an asset)
  • Investment Industry Courses and designations are required and must be completed within first 30 months of employment (e.g.: CSC, CPH, WME, Investment Representative/ Registered Representative Designation)

What we offer?

  • Base Salary of $60-80,000, depending on your experience
  • Discretionary bonus opportunities
  • Group benefits
  • Mentorship and Professional Development through Industry Courses
  • A progressive, and high performing team


Join Caldwell and be part of a highly engaged and collaborative team, where employees:

(i) can reach their full potential,

(ii) consistently deliver high-quality client experiences; and

(iii) produce significant results.


Caldwell is an equal opportunity employer.


As an essential business, Caldwell is practicing “physical distancing measures” and PPE related to COVID-19, with required staff working on premises.

To apply for this position, please send your covering letter and resume.


We thank all applicants; however, only those selected for an interview will be contacted.


No telephone inquiries please.





Candidate Profile:

We are looking for a few great individuals that possess a high degree of dedication, hustle, and ethics. For the right individual, we provide comprehensive training, coaching and support, as well as a highly rewarding career both personally and professionally. We are committed to excellence, growth and continuous improvement.
Reporting to the VP Client & Advisor Success, the Investment Advisor will have the opportunity to gain experience in the Investment industry. The motivated candidate will be a team player, have an entrepreneurial spirit, and a keen desire to serve and help clients achieve their financial goals. The successful candidate will be working towards progressing to a Senior Advisor level, and eventually graduating to a full Independent Caldwell Advisor.


About The Program:

The Caldwell Corporate Branch uses a team-based approach to wealth management.
We are a group of professional Advisors with diverse backgrounds and expertise that enlist the services of many industry leaders, experts and investment managers to deliver “true value” to our clients.


We are committed to delivering thoughtful and valuable solutions for our clients, from the most complex situations to basic needs and goals.


We build our solutions around client’s goals.

We adhere to a disciplined “Goals-Based” holistic program, where performance is measured by our success in meeting our client’s goals, not the measure of a return around a benchmark.


We constantly monitor our recommendations against client’s goals to ensure we are meeting or exceeding their targets and pro-actively make recommendations and changes when necessary.


Major Accountabilities Include:

  • Coachable, bringing energy and passion for helping others
  • Being proactive in prospecting, marketing and organically growing our asset and client base by providing an exceptional customer experience, through a consistent, disciplined and plan led, solutions model
  • Providing knowledgeable holistic goals based advice to clients
  • Ensuring clients information is always accurate and up to date
  • Entering client trades and transactions as discussed with the client
  • Remaining up to date on regulatory rules and trading activities as it relates to client accounts
  • Following up with clients on missing documentation required
  • Maintaining client files and information on the appropriate systems
  • Ensuring all client interaction is accurately documented
  • Responding to client inquiries in a timely, responsive manner
  • Resolving issues and effecting client transactions expeditiously and accurately, and escalating issues to Manager when appropriate
  • Understanding required documentation for all client account types
  • Ensuring full compliance of all team policies and procedures
  • Identifying opportunities to deepen relationships within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)
  • Acting as partner to Caldwell business partners and Caldwell independent Advisors
  • Being a lifelong learner


What We Offer:

  • A comprehensive total rewards program including competitive base pay, bonus opportunities and benefits
  • A progressive, and high performance team environment
  • Ongoing professional training, mentoring, and coaching
  • The ability to make a difference and have a lasting impact on people’s lives



  • 2 to 5 years’ experience in a similar role
  • Excellent communication skills, written and verbal
  • Ability to engage clients in telephone conversations and in person meetings
  • Knowledge of funds, separately managed accounts and asset allocation models
  • Working knowledge of investment and retirement planning sufficient to meet the needs of clients
  • Strong organizational skills
  • Ability to take initiative and work independently
  • Ability to meet deadlines and targets
  • Understanding of industry and firm compliance regulations


Education & Accreditations:

  • Canadian Securities Course (“CSC”) and Conduct Practices Handbook (“CPH”) completed or in progress
  • Preference will be given to applicants that are already IIROC Licensed
  • Must be willing to take courses to obtain a QAFP/CFP designation
  • Financial designations, LLQP and industry experience are assets


Caldwell is an equal opportunity employer.

To apply for this position, please send your covering letter and resume to


We thank all applicants; however, only those selected for an interview will be contacted.

No telephone inquiries please.